Thank you for visiting and shopping at Starfish Education (starfishedu.my). Following are the terms and conditions that constitute our Shipping and Refund Policy.

Shipping Policy

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Starfish Edu Group ships to addresses within the Peninsular Malaysia, Sabah and Sarawak.

Shipping charges for your order will be calculated and displayed at checkout.

Starfish Edu Group will provide you tracking number by email / SMS once the items are shipped out.

Estimated delivery time would be 7-14 days. Delivery delays can occasionally occur.

Refund Policy

All times sold are not refundable.